TripAdvisor ends ticket sales for inhumane animal exhibits

Tourists pose with a tiger cub at the Tiger Zoo, Sriracha, Thailand.TripAdvisor’s travel website—which operates in 48 markets globally, covers more than 6 million attractions, and reaches many millions of visitors each month—has announced important, wildlife-focused revisions to its booking policy, reinforcing similar progress abroad.

The site will phase out sales of tickets for hundreds of exhibits worldwide that allow members of the public to come into direct contact with captive wildlife or endangered animals. Although TripAdvisor has not yet released a list of attractions that will be affected by this policy, it has made clear that tiger handling displays, elephant rides, and certain marine mammal programs will be covered.

The travel planning giant will also establish an “education portal” to inform users about animal care standards and conservation implications associated with various animal tourism options. Available information will include views and data from diverse experts. This United Nations World Tourism Organization (UNWTO)-endorsed portal is intended to facilitate informed decision-making by visitors and, ultimately, promote animal welfare and environmentally-conscious tourism. Once fully operational, it will include all animal exhibits listed on TripAdvisor.

TripAdvisor has an existing ban on listing or publishing reviews for animal exhibits that involve “blood sport,” such as captive hunts and animal fights. That listing/review ban will not be extended to the direct contact displays covered under the new policy; although they will not be bookable through TripAdvisor, they will remain visible on the site. However, by early next year every animal attraction listed will be identified and linked to the education portal, enabling visitors to carefully evaluate animal-related tourism options and their impacts.

As we mark the fifth anniversary of the infamous “Zanesville massacre”—the release of fifty dangerous exotic animals into an Ohio community—it is reassuring to see increased public awareness about the myriad problems associated with the exploitation of wild animals like big cats. As the US Congress, federal agencies, state legislatures and city councils are acknowledging the need for reform, TripAdvisor’s announcement represents an important step forward in the protection of captive wild animals.


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Azzedine Downes,IFAW President and CEO
President and Chief Executive Officer
Beth Allgood, Country Director, United States
Country Director, United States
Cynthia Milburn, Director, Animal Welfare Outreach & Education
Senior Advisor, Policy Development
Dr. Maria (Masha) N. Vorontsova, Senior Advisor to the IFAW Marine Conservation
Senior Advisor to the IFAW Marine Conservation Program
Faye Cuevas, Esq.
Senior Vice President
Grace Ge Gabriel, Regional Director, Asia
Regional Director, Asia
Jason Bell, Vice President for Conservation and Animal Welfare
Vice President for Conservation and Animal Welfare
Matt Collis, Director, International Policy
Director, International Policy
Patrick Ramage, Program Director, Whales
Program Director, Marine Conservation
Sonja Van Tichelen, Vice President of International Operations
Vice President of International Operations
Staci McLennan, Director, EU Office
Director, EU Office
Tania McCrea-Steele, Project Lead, Global Wildlife Cybercrime
Project Lead, Global Wildlife Cybercrime